Your safety and well-being is our utmost concern and priority. We’ve been advised nothing slows the spread of COVID-19 as effectively as social distancing, but we know this is not possible for giving and receiving salon services.
We humbly want to assure our current and future clients as Licensed Beauty professionals, we take sanitation seriously! We’ve incorporated additional measures and hygiene protocols to protect our service providers and clients Sanitation is part of our standard practice regardless of the current virus situation.
Our goals, moving forward are to:
Reduce transmission among service providers and clients,
Maintain healthy business operations, and
Maintain a healthy work environment.
As you are aware, we are facing unprecedented times. We’ve created this Covid-19 Mitigation Plan for our best practices as we strive to stay compliant with OSHA, CDC, Local, State, and Government Codes as well as the New York State Board of Cosmetology rules and regulations.
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Clients should wear face masks to the extent possible while receiving services. We ask you to arrive wearing your own fitted facemask, and remain wearing it throughout your service in all areas of our facility. NO EXCEPTIONS.
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SWANLASH Covid-19 Liability Release Waiver will need to be e-signed PRIOR TO EVERY appointment moving forward until otherwise directed. If this waiver has not been signed, we will be unable to perform services. We’ve elected to e-sign to eliminate contamination from pens and paper.
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Everyone entering our establishment (prior to every appointment) shall have their temperature taken and respond to the inquiries about exhibiting COVID-19 symptoms including: development of a fever (measured temperature >100.0°F* or subjective fever) OR symptoms consistent with COVID-19 (e.g., cough, shortness of breath, sore throat, muscle aches, malaise). We understand asymptomatic individuals will not exhibit symptoms but we are following the Board’s recommended protocol.
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We have allotted additional time in between appointments to allow for disinfecting equipment, wiping of touch-screens, treatment areas, and sanitizing door handles.
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Due to new regulations, individuals cannot congregate in our check-in area. – This means to please enter our premises AT THE TIME OF YOUR SCHEDULED APPOINTMENT, and not beforehand without first texting or calling us. We shall try not to have more than you and our receptionist in our check-in area at the same time. We ask for your patience to help limit any possible exposure.
In congress with the protocols above, you will notice new signage and information posted about safety, hygiene and protection protocols. Prior to walking into our establishment, we have posted this notification:
While we are accustomed to practicing these protocols, additions such as masks and Covid-19 questions, temperature readings and increased signage, we offer the following (standard practice) Hygiene and Protection Protocols:
Sanitizer shall be provided at customer entrance found on our reception desk.
Service providers must wear masks at all times. Cloth face coverings do not provide sufficient protection given the close proximity of individuals.
Customers must wear fitted mask and wash or sanitize hands upon arrival. Masks worn by customers may be removed for a short time when necessary to perform services, but must be worn at all other times, including when entering and exiting of the shop.
Service providers must wash their hands frequently, including before and after each client, using an adequate supply of hot water with soap.
An adequate supply of disinfectant, alcohol-based hand sanitizer containing at least 60 percent alcohol, disinfectants, and disposable towels for service providers to clean their work surfaces.
Service providers clean and disinfect frequently touched surfaces periodically throughout the day at least every four (4) hours. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
SWANLASH has always provided resources and an environment that promotes personal hygiene. We’ve posted hand washing signs in restroom and other signage regarding Covid-19 awareness and safety precautions. We’ve also provided tissues, no-touch trash cans, and hand soap to its service providers and clients.
SWANLASH has delegated each service provider as responsible for monitoring and following all sanitation protocols.
Our cleaning and disinfecting is conducted in compliance with CDC protocols. Workstations, chairs, tools, and anything within six (6) feet of seat must be cleaned and disinfected after each patron.
Service providers should always wash hands when they are visibly soiled and after removing any PPE.
Visibly dirty surfaces must be cleaned immediately. Use detergent or soap and water prior to disinfection. Then, use of a disinfectant. Most common EPA registered household disinfectants will be effective.
Aprons must be worn by licensed practitioners and changed between each patron. Alternating aprons are cleaned and disinfected before re-using.
When a service provider or client is identified as being COVID-19 positive by testing, CDC cleaning and disinfecting must be performed as soon after the confirmation of a positive test as practical. In lieu of performing CDC cleaning and disinfecting, SWANLASH may shut down for a period of at least 72 consecutive hours to allow for natural deactivation of the virus, followed by service providers performing a comprehensive disinfection of all common surfaces.
At our Salon, we’ve enabled the additional safe work control and administrative practices:
Cashless and receipt-less transactions. We have enabled touchless payment/cashless payment methods.
Reserved hours for operation limited to high-risk populations.
Encouraging sick service providers to stay at home.
Minimizing contact among service providers, clients, and customers by replacing face-to-face meetings with virtual communications and implementing telework if feasible.
Developing emergency communications plans.
Providing service providers with up-to-date education and training on COVID-19 risk factors and protective behaviors (e.g., cough etiquette and care of PPE).
Training service providers who need to use protecting clothing and equipment, how to put it on, use/wear it, and take it off correctly, including in the context of their current and potential duties.
Sanitation:
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In preparation of mandates; we have stripped the beds of all linens; and shall wipe down contact and critical surfaces with which our client shall be in contact.
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We’ve added an additional 10 minutes at the end of each appointment to wipe down beds, lamps, sterilize/sanitize equipment; and wipe down POS/Credit Card terminal; and all doors/handles etc.
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We encourage respiratory etiquette, including covering coughs and sneezes.
Hand Washing:
Service providers are required to wash their hands:
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Before and after contact with clients.
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After contact with contaminated surfaces or equipment; after you have been in a public place and touched an item or surface that may be frequently touched by other people (door handles, tables, implements, or electronic cashier registers/screens, etc. and do not touch your eyes, nose, or mouth. This is how germs enter our bodies.
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After removing gloves and mask.
Follow these five steps every time:
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Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
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Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
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Don’t forget your thumbs and wrists!
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Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.
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Rinse your hands well under clean, running water.
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Dry your hands using a clean towel. *Caution about air dryers: they blow particles everywhere. Towels are better! (More waste, but better).